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Only one side of my EarCentric DX800 charger is charging the hearing aid and spare battery. The light is blue, but the batteries don't charge and the light never turns green. The other side charges and the light turns green. I have to switch the battery a

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Only one side of my EarCentric DX800 charger is charging the hearing aid and spare battery. The light is blue, but the batteries don't charge and the light never turns green. The other side charges and the light turns green. I have to switch the battery a

504 views August 12, 2022

The charging port is directional. Please try to sit your battery in a different direction it should charge.

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